Privacy Policy

Introduction

Portum Behavior Health ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at portumbehaviorhealth.com and use our behavioral health services. Please read this policy carefully.

Information we collect

Personal information

We may collect personal information that you voluntarily provide when you:

• Fill out a contact or consultation request form
• Subscribe to our communications
• Communicate with us via email or other channels

This information may include your name, email address, phone number, and any details you choose to share in your message.

Automatically collected information

When you visit our website, we may automatically collect certain information about your device and browsing activity, including your IP address, browser type, operating system, referring URLs, and pages viewed. This information is collected through cookies and similar technologies to help us improve our website and services.

How we use your information

We use the information we collect to:

• Respond to your inquiries and consultation requests
• Provide and improve our behavioral health services
• Send you relevant communications about our services (with your consent)
• Comply with legal obligations
• Protect the safety and security of our clients and staff

SMS & text message communications

If you opt in to receive SMS/MMS text messages from Portum Behavior Health, the following terms apply:

• By opting in, you consent to receive recurring marketing and promotional SMS/MMS messages from Portum Behavior Health, sent using an automated telephone dialing system (ATDS).
• Message frequency varies. You may receive up to 4 messages per month.
• Message and data rates may apply. Please contact your carrier for details about your plan.
• You may opt out at any time by replying STOP to any message. After opting out, you will receive one final confirmation message.
• For assistance, reply HELP to any message or contact us at adina@portumbehaviorhealth.com.
• Consent is NOT a condition of purchase. You are not required to opt in to SMS messaging in order to use our services or make any purchase.

Sharing of information

We do not sell, trade, or otherwise transfer your personal information to outside parties except as described in this policy. We may share information with:

• Service providers: Third-party vendors who assist us in operating our website and providing our services, subject to confidentiality obligations.
• Legal requirements: When required by law, regulation, or legal process.
• Safety: When we believe disclosure is necessary to protect the rights, property, or safety of our clients, staff, or the public.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes.

All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Data security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Your rights

Depending on your jurisdiction, you may have certain rights regarding your personal information, including:

• The right to access your personal data
• The right to correct inaccurate information
• The right to request deletion of your data
• The right to opt out of certain communications

To exercise any of these rights, please contact us at adina@portumbehaviorhealth.com.

Children's privacy

Our website is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it promptly.

Changes to this policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last updated" date. We encourage you to review this policy periodically.

Contact us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us:

Portum Behavior Health
5 Jodi Cy, Monsey, NY 10952
Email: adina@portumbehaviorhealth.com